Organization Excellence is a team collaboration effort

Organizational Excellence

The Organizational excellence can strengthen the overall appeal and prestige of an organization both internally and externally. The cost incurred for conducting a training in the pursuit of organizational excellence is very meager and  has the potential to reap greater returns resulting from engaged employees, satisfied customers, and efficient operations. 

Learning Touch Points:


  • Organizational Structures 
  • Organizational Leadership
  • Leaders versus Managers
  • Types of Teams
  • Cross functional Teams
  • Processes - Obstacles
  • Problems and solutions

Communication Skills and Abilities

  • Communication techniques
  • Modes of communication
  • Empathy, tact, friendliness
  • Open-minded communication
  • Communication methods
  • Effective communication
  • Clear writing style, active listening

Process Management

  • Organizational Process
  • Process analysis tools  
  • Process Concepts

Project management

  • Basic management principles
  • Planning, leading, delegating,
  • Controlling, organizing
  • Allocating resources

 Customer Focused Organizations

  • Customer Identification
  • Internal customers
  • Customer Relationship Management
  • Customer needs
  • Quality function deployment (QFD)
  • Voice of the customer

 Resource Management

  • Interpersonal skills
  • Team Development
  • Teamwork
  • Respect
  • Empowerment
  • Honesty

Change Management

  • Change Process
  • Internal Change Agents
  • External Change Agents
  • Change Phases

 Knowledge management (KM)

  • KM techniques
  • Implicit and explicit knowledge
  • Typical knowledge-sharing


Mr. Ahmed Sheriff, ASQ-CMQ/OE®, PSM®, PMP®, ACP® , FLMI® , ACS®
American Society for Quality, ASQ, Organizational Excellence, 
Scrum.org’s Prof. Scrum Master, PSM®
Project Management Institute, Project Management Professional (PMP®)
30 Years of International Experience
Founder of Procube Solutions, India, 2015
PM Consultant at Microsoft, Deloitte, and many other corporate

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As a PMI R.E.P. & Microsoft Partner, JEEES Enterprise Solutions is committed to contribute towards ongoing professional development of Project Managers, Program Managers, Engineers, Staff, Quality Professionals, PMP Certification Holders, & other professionals involved in varied domains
PMP, PMBOK, CAPM, PMI-ACP, PMI-RMP, PMI-SP, PgMP, PMI, OPM3, R.E.P. Logo are registered marks of Project Management Institute, Inc. USA
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As a company policy, JEEES Enterprise Solutions encourages all participants to go through payment terms & conditions for each service offering prior to program registration - kindly note that by participating in any of our training programs, you agree to abide by terms & conditions for that respective program


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